SME Services

In today’s competitive marketplace SME’s are faced with the constant challenge of selling high value solutions in an environment of increasing customer expectation. Customers are becoming much more discerning and better informed about potential purchases and consequently are more critical and demanding in their decision-making. Because of this many companies recognize the need to identify how to:

• Improve revenues and corporate sales training, with a focus on building solutions to customer needs, buying procedures and decision making processes;
• Substantially strengthen & improve sales management and relationship building skills;
• Consistently deliver high performance customer service standards;
• Increase the velocity of sales opportunities and the level of conversion and closure rates;
• Increase and sustain the client base;
• Create a capacity for the organization to compete more effectively
• Impact the bottom line by boosting revenues and gross margins through sales improvement & management training, and
• Enable them to manage their business far more effectively over time.

Prosell delivers tangible results in all these areas. We specialise in helping SME’s to develop high sales performance cultures and customer service environments by way of our proven customer service training & sales management training methods that will significantly improve sales effectiveness and increase sales efficiency.

When SME’s seek our help we normally start out by implementing a health check, using our tested and proven “8 Factor Analysis” process.

This approach achieves a number of key outcomes by:

• Identifying what is working well and what is not
• Developing strategies and action plans for improvement
• Prioritising tasks and projects based on what will make the biggest impact in the shortest timeframe

Unlike many of our competitors, we see this as the starting point, not the end of our services.

Our key point of difference is that we work with all the people in the business, through coaching and development, to the point where team members are consistently delivering substantially better results and are actively engaged in the business.

Assisting SME’s to achieve sales performance improvement is part of our core business.